How will Canadian healthcare address IT Trends?

Gartner, the often quoted market research and consulting firm, released their key predictions for 2010 and beyond:

Several predictions that relate to topics I frequently discuss on this blog include:

  • By 2012, Facebook will become the hub for social network integration and Web socialization.
  • By 2014, over 3 billion of the world’s adult population will be able to transact electronically via mobile or Internet technology …. Gartner predicts that by 2014 , there will be a 90% mobile penetration rate and 6.5 billion mobile connections.
  • By 2013, mobile phones will overtake PCs as the most common Web access device worldwide.

Clearly social networking and the mobile internet are quickly become an integral part of day to day technology.  Just as the web changed the manner in which IT applications were developed and deployed, so too will social media and the mobile internet change the face of IT over the next few years.  How will healthcare embrace these trends?   When I discuss these topics with many Canadian healthcare organizations I sense lukewarm interest and a feeling that these technologies are not relevant to healthcare service delivery.  What are your thoughts?  Should healthcare organizations be paying more attention to social media and the mobile internet?  Or, are these technologies more relevant to other industries?


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