This article originally appeared in Healthcare Information Management & Communications Canada
In just a few short years the Hacking Health hackathon has become a fixture at the annual Canadian eHealth conference. While many eHealth attendees find the pitches and solution presentations highly entertaining (particularly with the high-energy Hacking Health co-founder Luc Sirois as the master of ceremonies), these hackathons are more than a spectator event … they are an opportunity for attendees to share their experience and expertise to make a difference.
Hacking Health held its first hackathon five years ago in Montreal. Since then, Hacking Health has grown to 45 active chapters around the world. In 2016, these local chapters organized and hosted 161 events including 28 hackathons.
I was initially skeptical of the value of hackathons. In a December 2013 Technology for Doctors commentary, I noted that “for all the good intentions of those involved, I am not yet sold on the value of hackathons for the Canadian healthcare system, at least as they are currently constituted.”
I was reminded of my initial reticence when I attended the first Ottawa health hackathon in April. While I must confess that I am not a fan of the over-the-top enthusiasm reminiscent of a multi-level marketing event that seems to be the hallmark of Hacking Health events, I enjoyed the opening night pitches until I noticed the Hacking Health tagline emblazoned on an organizer’s t-shirt:
“Bringing Innovation to Healthcare”
I have an almost allergic reaction whenever the word “innovation” is mentioned. It has become an over-used word that is quickly losing any sense of real meaning. As I proclaimed in my “Innovation Rant” at eHealth 2014, I am aghast that a word once reserved to herald inventions such as the personal computer, the cell phone and the Internet has been reduced to a marketing buzzword used to describe products as banal as peanut butter pop-tarts.
Equally troubling, is the “element of hubris to medical hackathons” described by Brian Palmer, Chief Explainer for Slate. In an April 2014 article entitled “Are Hackathons the Future of Medical Innovation,” Mr. Palmer notes that there are many problems that experts around the world have been trying to solve for years and that there is no shortage of ideas for how best to address them.
If we consider the advances in medical sciences, it is hard not to think of the health sector as innovative. A March 2015 McLean’s article noted that “recent innovations in modern medicine are nothing short of miraculous,” citing kidney transplants performed with minimal surgical invasion via robots and prosthetic eyes that give partial sight to the blind as but two examples.
Yet, the same McLean’s article also observes that “despite advancements in the OR, something as simple as locating the right equipment, or the right doctor, can often leave hospital staff feeling like they’re stuck playing a game of hide-and-seek.”
A similar theme can be found in many of my wife’s blog posts on the patient experience. Writing about wait times, Tracy (aka The Madness Maven) cites the impact that simple changes can make. For example, a screen that displays a patient’s first name and the number of minutes until they can be seen can have a dramatic impact on the patient experience and, she suspects, the organization’s bottom line.
So, while the Hacking Health vision is certainly ambitious and perhaps even a bit audacious, it makes more sense if innovation is viewed not as an outcome but as a means to an end.
Scott Anthony, author of “The Little Black Book of Innovation”, offers a simple definition of this outcome – “something different that has impact.” These impacts need not be momentous or life changing but, like the screen showing the current wait mentioned in Tracy’s blog post, are felt and appreciated by those to whom they matter.
When viewed from this perspective, the role of Hacking Health in driving change in the health sector is much clearer. Quite simply, Hacking Health creates opportunities for people who might not otherwise collaborate to tackle healthcare challenges not easily addressed within the walls of any one organization.
The power of the collaborations that Hacking Health seeks to promote is enhanced by the diversity of the participants’ skills and experiences. While media attention of the recent Ottawa hackathon focused on developers, designers, and physicians (and ignored other groups such as patients), the collaborative process that Hacking Health promotes thrives on diversity.
This year Hacking Health is collaborating with the Canadian Institutes of Health Research (CIHR) and the Mental Health Commission of Canada (MHCC) to tackle workplace mental health and wellbeing at the eHealth 2017 hackathon.
The eHealth hackathon offers a unique opportunity for everyone attending the show to participate in the hackathon process. I encourage everyone to spend an hour during the conference visiting the various teams as they develop their solutions.
Be more than spectator. Ask the teams what they are trying to achieve. Offer your feedback. Share your experiences. You might just have the insight they need to make a breakthrough. You might also learn something new that you can apply in your own organization.
You can check out Tracy’s blog at themadnessmaven.ca